Terms Of Service

Effective Date: 08 July 2023
Contact Email: stevemaddenincorp@gmail.com
Website: www.stevemaddenladies.co.za

1. Introduction

Welcome to Steve Madden Ladies South Africa (“we,” “us,” or “our”). By accessing or using our website www.stevemaddenladies.co.za, you agree to comply with and be bound by the following Terms of Service.
Please read these terms carefully before using our website or placing an order.

If you do not agree with these terms, please do not use this website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
You agree that you are using this website for personal, non-commercial purposes only.

3. Products and Availability

All products displayed on our website are subject to availability.
We make every effort to ensure that product descriptions, prices, and images are accurate, but errors may occasionally occur.
In the event of an error, we reserve the right to correct or cancel any order prior to dispatch and will notify you accordingly.

4. Pricing and Payment

All prices are displayed in South African Rand (ZAR) and include VAT unless stated otherwise.
We accept secure online payments via approved payment gateways and card processors.

Your order will only be processed once full payment has been received and verified.

5. Shipping and Delivery

We offer the following delivery options throughout South Africa:

  • Next-Day Doorstep Delivery – R99.00 (orders placed before 12:00 PM on weekdays)

  • Standard Doorstep Delivery – FREE (2–3 business days)

Delivery times are estimates and may vary due to location or external factors.
For full details, please refer to our Shipping Policy.

6. Returns and Exchanges

If you are not fully satisfied with your purchase, you may request a return or exchange in accordance with our Returns & Exchanges Policy.
Products must be unused, in original condition, and returned within the stated timeframe.

To initiate a return, please contact us at stevemaddenincorp@gmail.com.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, trademarks, and design elements — is the property of Steve Madden Ladies South Africa or its licensors and is protected under South African intellectual property laws.

You may not copy, reproduce, distribute, or use any content from this website without prior written permission.

8. User Conduct

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.

  • Interfere with or disrupt the site’s functionality or servers.

  • Upload or distribute harmful or offensive material.

  • Attempt to access data or systems without authorization.

Violation of these terms may result in suspension or termination of access to the site.

9. Limitation of Liability

To the fullest extent permitted by South African law, Steve Madden Ladies South Africa is not liable for any indirect, incidental, or consequential damages arising from your use of the website, including but not limited to:

  • Errors or inaccuracies in product listings.

  • Delays or delivery failures.

  • Unauthorized access to or alteration of your data.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Changes to These Terms

We may update or modify these Terms of Service at any time. Updates will take effect immediately upon posting on this website, with the effective date revised accordingly.
Continued use of our website after such changes constitutes acceptance of the updated terms.

12. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the South African courts.

13. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:
📧 stevemaddenincorp@gmail.com
🌐 www.stevemaddenladies.co.za